FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS
What is Davines?
Davines is a professional haircare brand that combines science and sustainability to create high-quality products for salons and at-home use.
Where are Davines products made?
All Davines products are crafted in Parma, Italy, with a commitment to ethical sourcing and environmental responsibility.
Are Davines products cruelty-free?
Yes, Davines does not test on animals and is certified by recognized cruelty-free organizations.
PRODUCT QUESTIONS
What makes Davines products unique?
Davines formulations focus on balancing performance, sustainability, and innovation while using high-quality natural ingredients.
Are Davines products suitable for all hair types?
Yes, Davines offers a diverse range of products tailored for different hair types and concerns, from fine to curly or color-treated hair.
Do Davines products contain sulfates or parabens?
Most Davines products are sulfate- and paraben-free. Check individual product descriptions for specifics.
SHOPPING & ORDERING
Where can I buy Davines products?
Davines products are available through select salons and authorized retailers. Visit 3a-hair.com to explore our offerings.
Do you offer international shipping?
Shipping options vary by retailer. Check with your local salon or 3a-hair.com for details.
What payment methods do you accept?
Accepted payment methods depend on the retailer. Most accept major credit cards and digital payment options.
RETURNS & REFUNDS
What is your return policy?
Return policies vary by retailer. Contact the place of purchase or visit 3a-hair.com for guidance.
Can I return opened products?
Due to hygiene reasons, opened products may not be eligible for return. Check with the retailer for their policy.
SUSTAINABILITY
How does Davines support sustainability?
Davines prioritizes eco-friendly packaging, renewable energy, and responsible ingredient sourcing to minimize environmental impact.
Are Davines products vegan?
Many Davines products are vegan. Look for the vegan label on product pages at 3a-hair.com.
PROFESSIONAL USE
Can I use Davines products in my salon?
Yes, Davines offers professional-grade products designed for salon use. Visit 3a-hair.com for salon-specific collections.
Do you offer training for stylists?
Davines provides educational resources for professionals. Inquire at 3a-hair.com for more information